Related Links David Cameron meets first time buyers in Chiswick BBC blow the whistle on Foxton's 'circle of deceit' One Third of Estate Agents' Signs Illegal Participate XP Property Management are so sure you will love the way they operate, they are offering landlords three months free* property management if you sign up before December 31st 2006. To find out more call Colinette Hyatt on 020 8747 0262 or 07766 057 198 or see XP Property Management *if you sign up for a 12 month period.

XP Property Management claim to be different and with over two decades of experience as landlords and property managers, it’s not hard to believe. At XPPM all the partners are experienced landlords and therefore identify first hand with the issues that confront property owners. With over twenty years’ experience of looking after their own investment properties, XPPM believe that what sets them apart is their comprehensive understanding of both sides of the rental market.

Many questions arise when deciding how to manage a property. What if the tenant doesn’t pay the rent? What if something needs to be fixed? Who is going to manage the logistics of buying and installing a new washing machine? How do I know I am getting a good rental income? What if the tenants move out? How can I ensure that my property complies with regulations?

To combat this minefield, XPPM provide a bespoke, end to end property management service for their clients including:

• Organising a property for letting including, negotiating with several agents their fees and the landlords’ rent.
• Coordinating the end to end process from check-in, inventory, check-out and including maintenance, emergency repairs, gas certificates and any other day to day issues.
• Looking after property for expat landlords or for people who simply don’t have the time.
Maintaining positive relationships between landlords and tenants to ensure a lengthy let.
• Providing a single point of contact for a landlord’s entire property portfolio.
• Helping landlords grow their investment portfolio with their property search service.
• Peace of mind for a landlord knowing that their property is maintained, returns are maximised, costs kept under control and vacant periods minimised.
• Flexibility: XPPM partners are always happy to discuss any further requirements.

Existing client, Elizabeth Pickup who lives in Singapore stated “My experience with XP is very positive. They are very responsive to emails and telephone calls which is important when you are a landlord living so far away from your property. They are also very proactive and will contact me immediately should any issues arise.

“They have a practical common sense approach to problem solving and have always dealt with issues promptly and professionally. They clearly have their clients’ best interests at heart and will offer advice based on what will solve a problem in the most cost effective and timely way.”

At the company’s helm is Colinette Hyatt. With a solid background in marketing and customer services, Colinette deals with the day to day running of XPPM. An energetic individual with steely determination, it is clear to see why the genial Colinette is such a success at juggling tradesmen, tenants, landlords and agents. Her own experience as a landlady enables her to provide landlords with a high level of service whilst being able to keep their costs under control. Her personable, professional approach and can-do attitude permits her to do this with great success.

“The key to successful client relationships is trust.” She says “A landlord needs to know that their property is being looked after properly and believe in their management company. Our dealings with all parties are totally transparent, for example we provide our clients with original invoices for any work or goods required at their properties. It reassures Landlords that they are not incurring any unnecessary expenses.”

Her business partner Llewellyn Williams is a property enthusiast who runs XPPM's Property Search Service helping people grow their investment portfolio. By using agency contacts and local knowledge, XPPM will filter properties currently on the market and present you with only what meets your requirements.

Philip and his wife Rika had been looking for two years and were ecstatic to find their new home within two days of briefing XPPM. “Not only was the house on brief and in budget but XPPM also helped with the negotiations and all the other aspects of purchasing a house. The whole process was so straightforward … we were delighted to be in our new home in time to meet our new baby.”

XPPM has a comprehensive website which gives details of all their services or call Colinette Hyatt on 020 8747 0262 or 07766 057 198.

*if you sign up for a 12 month period.

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